The short version. Photo Cleaner has no accounts, so there is no profile to delete. Your photos never leave your phone, and they are not ours to delete — the app only removes photos you explicitly confirm. What does exist is a small local index on your device, plus limited analytics, crash reports and advertising data handled by Google. This page lists every one of those and how to remove it.
They stay in your own gallery. Photo Cleaner does not upload, copy or back them up anywhere. Deleting the app does not delete your photos.
To make rescans fast, the app stores visual fingerprints, group results and settings in its private app storage. This never leaves the phone and is removed when you clear the app's data or uninstall it:
Aggregated product events — for example "scan completed, 12 groups" — with bucketed values. They are not linked to an account or to a photo. Retention is set to 14 months in our Firebase project, after which Google deletes them automatically. To have them removed earlier, email us (see §2). You can also stop collection by clearing the app's data or uninstalling.
Crash stack traces plus a few low-cardinality keys (market tier, Pro status, whether media access was full or partial). No file names, no photo URIs, no user content. Crashlytics keeps reports for 90 days, and they are deleted automatically after that. Email us to request earlier removal.
On the free plan, AdMob may use a resettable Advertising ID and your IP-derived approximate location to serve ads. You control this at the OS level, and it applies to every app on the device:
Subscriptions are processed by Google Play. We never see or store your card details. Purchase history lives in your Google account, not with us; you can manage it in the Play Store.
Email support@keephoto.cc with the subject “Data deletion request” and tell us:
Do not send screenshots of your photos or any personal media. We do not need them and will not store them.
We reply within 30 days and delete the matching records from our Firebase Analytics and Crashlytics data, including the BigQuery export of that data, within 30 days of your request. Google's own copies follow the retention periods above.
Full detail on what the app and its providers handle is in the Privacy Policy (see §3 collection, §6 your rights, §7 retention). This page exists to satisfy Google Play's data-deletion requirement.